By Barbara Jacobs
It is almost a year since we introduced the new CRW Website. Things are moving along with its implementation, with new items being updated or added regularly. Here are some tips to help you use the website and the Mobile App for Members.
Mobile App for Members: The easiest way to register for a ride is through the Wild Apricot Mobile App for Members.
Get the Member App for Apple phones here.
Get the Member App for Android phones here.
Completing your ride/event registration: When you register for a ride or an event, you need to make sure you complete the registration process. You must click on the Confirm button, and the next screen actually confirms that you are registered.
You will then get a confirmation email with the Ride Description and details. The day before the ride/event, you will get a reminder email about the ride/event.
Password Problems: The current CRW Website uses your email address as your Username. The password is not the same one that you used on the old site.
If you are having a problem logging in to the website. Try the following:
- Restart your computer
- Close and reopen browser window
- Try a different browser
- Delete autofill username and password and type these in manually
- Review the directions to log on by email, Facebook or Goggle below the login area.
- Click on the "Forgot Password" button. Wild Apricot will send a link to your email address connected to your CRW account. Reset your password.
- Use the Wild Apricot help located here:
https://gethelp.wildapricot.com/en/articles/22-passwords
https://gethelp.wildapricot.com/en/articles/1710
- Finally, if none of these work, fill out the "Contact Us" form and we will get back to you as soon as we can.