Cancelling Your Ride Registration

By Amy Juodawlkis

When the unexpected happens, and you can't make that CRW ride you're registered for, please go ahead and cancel your registration so we're not needlessly waiting for you at the ride start.

Here are three ways to cancel your registration:

Option 1: Cancel from your CRW Website User Profile

1. Click on your name in the top right corner to go to your profile.
2. Select "My Event Registrations" and find the event you wish to cancel.
3. Click on "Confirmed" next to the event registration.
4. On the next page, click "Cancel Registration" to cancel your registration.

Option 2: Cancel from the CRW Website Event Page

1. Open the Event Calendar and select the event you want to cancel.
2. On the event page, click "Already registered" in the left panel.
3. This opens the registration form with a "Cancel Registration" button, which you can click to cancel.

Option 3: Cancel from the CRW Member Mobile App

1. In the Wild Apricot mobile app, select "My Tickets".
2. Select the event you want to cancel.
3. Click "Cancel" to cancel your registration.

NOTE: Ride Leaders can also cancel registrations via the CRW Admin Mobile App: 1. Click on the rider's name in the event's Registrants list; 2. Click on the (...) button; 3. Select Delete.

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Adding Your Picture to Your Profile on the CRW Website

By Barbara Jacobs

It is very easy to add your picture to your profile on the CRW Website. Follow these steps:

1. Log in to the CRW.org website.
2. Click on your name at the top of the page - this brings you to your "My Profile" page.
3. Click on "Edit Profile".
4. Scroll down until you see "Avatar".
5. Click on " Choose File".
6. Find and click on the picture you want to have as your "Avatar".
7. Go back to the top of the page and "Save".