Having trouble logging in? Here’s a step-by-step guide to accessing your CRW profile.

Basic Login Steps

1. Go to crw.org.
2. Click “Login” at the top right.
3. Enter your email address and password.
4. Click the “Login” button.

Once logged in, click on your name or “Profile” to view and update your information, manage your membership, or review your upcoming events.

Common Login Issues & Solutions

Password Issues

• Password Requirements: Ensure your password is at least 12 characters long.
• Forgot Password? Click the “Forgot Password” link on the login page to reset it.
• Check for Extra Spaces: Ensure there are no spaces before or after your email address.
• Turn Off Caps Lock: Passwords are case-sensitive, so make sure caps lock is off.

Browser Issues

1. Basic Troubleshooting:

   • Log out completely.
   • Close all browser windows.
   • Reopen the browser and try logging in again.

2. Advanced Troubleshooting:

   • Clear Cache and Cookies: This can resolve stored data conflicts that interfere with login.
   • Try a Different Browser: If you’re having trouble, switch to Chrome, Firefox, or Safari.
   • Disable VPN: VPNs can sometimes block access; try turning it off temporarily.
   • Enter Email and Password Manually: Avoid using autofill for your email and password.

Multiple Accounts

• Use Your Original Email: Log in with the email address you used when joining CRW.
• Check for Confirmation Emails: Look for any old CRW membership emails to confirm your registered email.
• Suspect Duplicate Accounts? Contact us if you believe you have multiple accounts.

Accessing Your Profile on the Wild Apricot Mobile App

You can also access your profile via the Wild Apricot Member App, available for Apple and Android devices.

1. Download the Wild Apricot Member App:

   • Wild Apricot for Members on iOS (Apple App Store)
   • Wild Apricot for Members on Android (Google Play Store)

2. Log In to the App:

   • Open the app, search for “Charles River Wheelers”, and select it as your organization.
   • Enter the same login credentials you use on the website.

3. Access Your Profile:

   • Tap on “My Profile” within the app to view and update your information, check membership details, and manage event registrations.

Still Having Issues?

If you’re still experiencing problems, please contact Technical Support through our CRW Contact Form. 

We hope this guide helps you access your CRW profile with ease!