By Barbara Jacobs
Here are some tips to help you use the website to register for a ride, how to retrieve your membership card, and reminder of some of the Tech Tips from last month.
How to Register for a Ride
On a web browser: Go to the Ride Calendar and go to the date for the ride, click on the ride you want to go on (there might be more than one ride on that date) and complete the registration form.
- Page 1: If you are logged in you will see your name here.
- Page 2: Click on Member or Guest. Guests may only attent 2 events per year. After that you need to Join CRW. [New for Ride Leaders or Co-Leaders only: please select your appropriate registration type]
- Page 3: Fill in/check the mandatory fields, including the Release and Waiver. Check the box at the bottom to give permission to list your name on the public list of registrants. If the box is not checked, you will be listed as "anonymous".
- Page 4: Click the "Confirm" button.
- Page 5: This page lets you know that your are Confirmed for the Event.
You will receive an email confirmation if your registration was completed correctly.
On your phone: Members may register using the Member App.
- Get the Member App for Apple phones here.
- Get the Member App for Android phones here.
To register, click on the Event tab, and select event you wish to attend. Select the appropriate registration button, complete the mandatory fields, select Continue, and then Complete.
You will receive an email confirmation if your registration was completed correctly.
Accessing/viewing your CRW Membership Card
On a web browser: Log on the CRW website and go into your profile (click on your name at the top of the screen). You will see your member details and your card on that page. You can view it two ways:
- Optimized for smartphones
- Printable PDF
Via the Member App: Click on the Profile tab. Click on the My Card button to view/display your membership card.
Password Problems
The current CRW Website uses your email address as your Username. The password is not the same one that you used on the old site.
If you are having a problem logging in to the website. Try the following:
- Restart your computer.
- Close and reopen browser window.
- Try a different browser.
- Delete autofill username and password and type these in manually.
- Review the directions to log on by email, Facebook or Goggle below the login area.
- Click on the "Forgot Password" button. Wild Apricot will send a link to your email address connected to your CRW account. Reset your password.
- Use the Wild Apricot help located here:
https://gethelp.wildapricot.com/en/articles/22-passwords
https://gethelp.wildapricot.com/en/articles/1710
- Finally, if none of these work, fill out the "Contact Us" form and we will get back to you as soon as we can.
