Charles River Wheelers

2025 Member Survey Results

2025-03-02 6:45 PM | Wheel People (Administrator)

CRW Member Survey Results: Your Feedback Drives Our Future!

A huge thank-you to everyone who took the time to participate in our recent membership surveys! Your insights directly shape our rides, events, and the future direction of CRW. Here’s a quick summary of the highlights and trends from 2024 and 2025.

Participation & Motivation
We’re thrilled to report increased participation, with over 150 members contributing valuable feedback across both years. Top reasons members join CRW continue to be Cycling Activities, Health & Fitness, and Community. We've also seen a rising interest in training, cycling advocacy, and e-bike–friendly rides.

What You Value Most
Members consistently rated our Ride With GPS Route Resources as “Extremely Valuable,” especially praising the Route Library and turn-by-turn navigation features. WheelPeople, our monthly newsletter, and the Website Calendar remain popular, reliable sources for club updates. Preferences split between members enjoying quick Slack updates and those who favor traditional email communications.

Areas for Improvement

  • Weekend Rides: Many of you miss the classic CRW weekend rides, seeking more varied routes, pace options, and additional ride leaders.

  • Skills & Education: Demand is high for events like Fix-a-Flat workshops, paceline training, beginner-friendly rides, and guidance for e-bike users.

  • Social Connections: Members expressed interest in more post-ride social gatherings or coffee stops to strengthen community bonds and easier ways to connect with rides matching their pace or availability.

  • Inclusivity: Members indicated a need for clearer guidelines regarding ride paces, e-bike participation, and better labeling of “advanced” or “specialty” rides, making participation more welcoming to all cyclists.

  • Advocacy: There's a growing call for CRW to engage more actively in local cycling advocacy efforts, partnering with organizations working to improve bike safety and infrastructure.

Plans for 2025

  • Volunteer Opportunities: We’re creating clearer volunteer roles and a dedicated mailing list for opportunities. Join by emailing Jim Salvie at volunteer-lead@crw.org or use our contact-us form.

  • Enhanced Weekend Rides: Offering more routes, varied pace groups, and frequent rides—dependent on volunteer involvement.

  • Social Engagement: Hosting regular post-ride gatherings and inclusive events welcoming all members.

  • Educational Opportunities: Scheduling workshops on cycling skills, bike maintenance, and group riding etiquette.

Your feedback is crucial for making CRW a vibrant, welcoming community. Didn’t get a chance to respond to the survey? No problem—reach out anytime through our contact-us form with your thoughts or suggestions. Remember, CRW is your club, and together, we’ll keep improving our cycling community.

Ride on!

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